Quality Assurance
SSVPL believes that a Continual innovation and development on every single operation is essential to maintain presence in global markets. In this sense guidelines of ISO 9001 – Quality Management System which consist of ISO 14001 – Environmental Management Systems and ISO 45001 – Occupational Health and Safety Management (OHS) has been implemented and strictly followed for continuous improvement of effectiveness of its processes to better satisfy the needs of customers, suppliers, business partners and employees.
In this sense SSVPL focuses on quality which promotes a culture resulting to well behaviour, attitude, activities and processes to deliver value by fulfilling needs and expectations of customers and other relevant parties.
SSVPL owns quality management system (ISO 9001:2015, In-house Inspection Service), an inspection unit that is independent from production department and a laboratory capable of carrying out non-destructive tests, destructive tests and performance tests for product verification purposes. Inspection during manufacturing includes measuring, examining, testing, or gauging one or more characteristics of a product or process and comparing the results with specified requirements to determine whether the requirements are met. Inspection activities are performed by a competent team independent of production. Products are monitored in all stages of the product realization. Product verification is carried with the data collected and resulted from monitoring activities.
All destructive and non-destructive tests for verification of product are carried out during incoming control tests, production batch tests, type approval tests and pre-production activities.
Product identification, recording and monitoring process parameters are done through PLC (Programmable Logic Controller) . Records of compliance with the acceptance criteria are maintained.
Some potential key benefits are
- Increased customer value
- Increased customer satisfaction
- Improved customer loyalty
- Enhanced repeat business
- Enhanced reputation of organization
- Expanded customer base
- Increased revenue and market share
Satisfaction
- Actively manage relationships with customers to achieve sustained satisfaction